Your name, address & brief description of yourself and the nature of your disability
The name of the person(s) & organization(s) against whom you are making your complaint, together with their address & details, so far as they can be ascertained.
You must provide documents in support of the allegations contained in the complaint. You must also enclose a copy of your Disability Certificate from a valid authority.
Once the State Commissioner has received your complaint, a copy of the complaint will be referred to the appropriate party mentioned in the complaint directing them to give their version of the case.
After receiving the reply from the Respondent, a further reply will be called from you (the petitioner) on the version furnished by the Respondent. If necessary, both parties may be heard in person.
Where the opposite party or their agent fails to appear, the Commissioner may take necessary action under Section 89 of the Act for summoning and enforcing the attendance of the opposite party.
The State Commissioner may dispose of the complaint ex parte, if necessary, and may also adjourn the hearing at any stage on such terms as he deems fit.
